The videos on the website are not playing.

Modified on Thu, 3 Apr at 5:12 AM

If videos are not playing on our website, this could be due to internet connection issues, or an issue with the browser you are using.

Please note that these materials would require a stable internet connection in order to be loaded, opened and used successfully, given that they consist of larger media files (audio and video).

You should try again, but make sure that you are on a stable wired Internet connection and try to avoid Wi-Fi, since the wireless connection often can be unstable.

You should also make sure to update your browser to the latest version, to avoid any potential compatibility issues. Our recommendation would be to use the latest version of Google Chrome browser. For the most accurate and most comfortable test experience, we recommend practicing from your computer browser, instead of practicing from a mobile device.

This does not help you, please contact support. Either use the chatbot or email support on support@gelielts.com.